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Launch: Relaunched

The rise of real-time market intelligence

WhitepaperPublished July 2025

The famous marketing guru John Wanamaker once said ‘half the money I spend on advertising is wasted; the trouble is, I don’t know which half’. Most industries started solving that problem in the early noughties. Pharma is still working on it.

In the olden days, it might have been all we could do to guess which one of our launch activities was having the greatest impact. But while it's now possible to use field intelligence to solve smaller challenges, the ability to track and replicate strategies and build influence at scale is still beyond the ability of commercial managers.

But no longer.

We now have the capacity to do much more with the data we gather. We have, at our fingertips, the power to process information gathered from field teams across the organisation, and it’s going to revolutionise the way we launch products.

This whitepaper explains how this process will take place. It outlines where we often go wrong with launches and details how a focus on real-time market intelligence can help us overcome the challenges that we have, up to now, found to be insurmountable.

William Hirst - Headshot Photo William Hirst
Head of Content, Impatient Health

Contributors
Luca Dezzani - Headshot Photo

Luca Dezzani VP US Medical Affairs BioNTech

Lance Hill - Headshot Photo

Lance Hill CEO Within3


Kieran Davey - Headshot Photo

Kieran Davey Senior Global Medical Affairs Leader AstraZeneca

April Kelly - Headshot Photo

April Kelly US Head of Market Development, Type 1 Diabetes Sanofi



Jason Smith - Headshot Photo

Jason Smith Chief Technology Officer, AI & Analytics Within3


Sonal Bhatia - Headshot Photo

Sonal Bhatia Former CMO & SVP, Head of US Medical Affairs, Rare Disease, Immunology & Inflammation Pfizer


Justin Molavi - Headshot Photo

Justin Molavi Director, Commercial Strategy and Insights Genentech

William Hirst - Headshot Photo

William Hirst Head of Content Impatient Health



Paul Simms - Headshot Photo

Paul Simms Chief Executive Impatient Health

Gareth Morell - Headshot Photo

Gareth Morell Head of Research and Insight Impatient Health



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Overview

Impatient insight

This paper draws on exclusive research from across pharma to describe a productive future for insight-powered launch strategies.

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